“Patients don’t see themselves as patients. They see themselves as people who want to thrive without healthcare getting in the way. They want to connect and have human relationships, and they want systems that they can easily navigate on their own terms.”
In this episode we talk to Christian Small, Enterprise Vice President of Digital Marketing at Jefferson Health. Small shares Jefferson Health’s future vision of healthcare — what President and CEO Stephen Klasko calls “healthcare at any address.” Listen in to learn how to gain consumer trust by delivering on expectations through digital.
Brought to you by Hero Digital, Prosper is a podcast on Truth & Beauty in business. Hear conversations with leading advocates, disrupters, and innovators who are creating modern brand experiences that have a positive impact on people — and the businesses that serve them. Make sure to subscribe so you never miss an episode.
|
|
|
