Over one-third of Comcast Xfinity’s service area prefers a contract-free commitment. Without this option, Comcast Xfinity was leaving behind considerable growth potential. They needed to build a pre-paid product and ownable experience that would bring new customers to the brand and scale—adding long term value to the company and customers.
Solution
Xfinity Prepaid created a digitally-enabled purchase experience to meet customers where they shop, grow sales channels, eliminate friction at point-of-sale, and minimize the need for sales team training.
Services
Experience Strategy Digital Business Strategy Product Strategy Experience Design Customer Lifecycle Marketing eCommerce Data and Insights Content Strategy and Creation
Our Impact
Online Products Sold
0%
Online refill count
0%
Online Revenue
0%
Retained Customers
0%
What Our Clients Are Saying
Quote
First Last Name
Job Title
Explore the Details
Connecting the physical to digital
A digitally-enabled in-store purchase experience was designed and developed for Xfinity Prepaid. The first-of-its-kind experience was built to meet core customers where they shop, grow sales channels, eliminate friction at point-of-sale, and minimize the need for sales team training.
Let’s Get to Work
Solve your problems today
Work with our expert problem solvers to capture enormous opportunities.