Chris Kostakis Joins Hero Digital as CTO


Hero Digital is excited to welcome Chris Kostakis as our new Chief Technology Officer to lead our future technology vision and capabilities. 

With two decades of experience in the digital customer experience and commerce technology space, Kostakis is a proven leader in leveraging technology-driven strategies and capabilities for high-growth businesses through digital experience, commerce, and marketing transformation. As the chief technology officer, Kostakis will oversee Hero Digital’s technology capabilities and solutions that include capability and talent development; creation of value-add technology assets; strategic partnership roadmap; and the company’s global technology delivery operations.  

“Throughout his career, Chris has been admired as a transformational leader by industry peers. As technological innovation and digital transformation continue to fuel change across entire companies and industries, we’re at a pivotal point in our business where having a CTO of Chris’ caliber and experience is integral for the creation of value for our clients,” said Jay Dettling, CEO of Hero Digital. “His extensive experience in architecture and systems design, software-based business expansion, and business process improvement make him the ideal leader to guide our technology teams in generating successful digital transformations for our clients.” 

Prior to joining Hero Digital, Kostakis served as the CTO for Wunderman Thompson and Gorilla Group, where he worked with a variety of clients, including such business models as B2B, B2C, B2B2C, MLM, and Marketplaces, to create award-winning digital and commerce experiences that bridged strategy, digital experience, customer intelligence, and technology. Kostakis was also formerly with Accenture Interactive where he led a team responsible for delivering commerce solutions for a wide variety of Fortune 500 clients. 

“I am thrilled to join Hero Digital’s team of digital customer experience leaders and problem solvers, and to be part of a company that is pushing boundaries when it comes to digital experience and commerce solutions,” said Kostakis. “As customer experience and digital transformation continue to remain at the forefront of our clients’ business objectives, it is my goal to ensure Hero Digital remains the leader in creating and delivering modern technological solutions that enable transformational growth for our clients.” 

Kostakis has served in an advisory capacity to several organizations including SAP Commerce, Adobe Commerce, and Bloomreach, and has worked with brands including Honda, Sherwin-Williams, Cargill, Specialized, Cornerstone Building Brands, Helen of Troy, M&Ms, Belk, Oakley, and Coca-Cola.  

Kostakis joins Hero Digital during a time of continued growth and industry recognition. Jay Dettling, former Accenture and Adobe executive, was appointed CEO earlier this year. And, over the past year, Hero Digital was honored as Adobe’s Digital Experience Emerging Partner of the Year, received Optimizely’s Digital Experience Solution Partner of the Year Award, and was included within the list of The San Francisco Business Times’ 100 Fastest Growing Private Companies.

Scroll to Top