Hero Solutions

Hero Vision Accelerator

Prepare for digital transformation with a strategic vision and roadmap that shows you where to play and how to win.

Our unique approach to spotting consumer needs unearths digital business potential that others do not see and puts you on the right path to quick value realization. You gain a broad view of where to invest, the pathways to avoid risk, and the tools to adapt as needed.

  • Human-centric, digitally filtered: Empathy for stakeholders, customers and employees–plus a filter that comes from living and breathing digital–lets us spot the right opportunities quickly. Because, at the end of the day, what’s good for people is good for business. 
  • Speed to value: Our consumer and economic modeling lets us iterate swiftly: we test, refine, optimize, and co-create, always with the goal of addressing needs in close to real-time.
  • Alloyed skills: We’re not just digital creatives, but we’re not just business strategy consultants either. We blend different skills to add strength to the plan and shorten your transformation journey.
  • Deliberate process: Insights, ideation, prioritization, visualization, and planning start with what consumers value and end with proactive business growth. And is anything but bloated. 

Our Work

Product strategy partner, from ideation and persona research to market ready.

See Case Study

Driving a data-driven direct-to-consumer transformation of their gift cards business — inclusive of branding, omni-channel commerce experience, and infrastructure.

Customer lifecycle marketing AOR supporting acquisition, campaign, creative, technology, and media.

Agency of record supporting campaigns, performance media 
and marketing, customer experience, and salesforce enablement.

Mature digital businesses claim digitally significant results.

4-5X ROI projected over the next 3 years for Blackhawk Network
42% Member experience conversion rate for Gelesis

"We chose Hero because they took the time to truly understand us and provide ideas and solutions that fit with our culture and vision. That approach allowed us to move faster and feel more confident implementing major changes to our business. Hero’s approach led us to challenge our thinking and put us on the path to a bright digital future."

Rick Sems, EVP Retail and Client Experience, First Bank

Meet our Specialists

We love chatting about digital business strategy. And we love coffee. Let’s combine the two.

"Financial services must embrace customer mobility and continuously evolve their scope of digital investments to fend off competition from fintech upstarts in an environment where experience is everything."
Sarah Ohle VP, Strategy
Kerri Drozd SVP, Strategy
Christopher Westall SVP, Strategy

Our balanced transformation portfolio

  • Research & Insights
  • Digital Business Strategy

  • Brand Strategy
  • Experience Strategy

  • Product Strategy
  • Innovation Strategy

Our Insights

Let’s get to work

Reach Out