Designed for the way people shop and digital business prospers.
Digital acceleration continues to shorten the distance between buyer intention, purchase, and loyalty. The buyer-seller journey can now be completed in just minutes. The future of eCommerce is distributed and optimized for a buyer-centric ecosystem of personalized shopping moments that move consumers from search to social, apps to DTC websites, and from email to shopper loyalty programs.
Hero CommerceConnect is an experience-led solution created for the connected shopper era. Hero brings strategic clarity, creative inspiration, performance, and technical know-how to help retailers, manufacturers, and brands implement winning commerce capabilities across the entire buyer journey and all digital commerce channels, including online retailers, DTC, and social platforms. We deliver value for people and business, starting with what buyers value and ending with proactive digital business growth.
- Experts in Your Industry: Every industry requires a different omni-channel commerce approach. Even so, there is much to learn. Healthcare and manufacturers can learn something from banks. Banks can learn something from retailers. Hero leverages its industry shopping signals repository and applies best practices and lessons within the constraints of your industry with its particular business model.
- Shopper Value Path: We provide strategic clarity. We create the correct eCommerce roadmap with a macro view of where to invest, the pathways for avoiding risk, and the eCommerce strategies that will allow you to adapt as needed.
- Designed for Shopping Anywhere: We design omni-channel shopping experiences across all digital channels – search, social, apps, DTC websites, customer email, shopper loyalty programs – to meet buyers where they are.
- Performance Driven: Our Data & Insights team analyzes shopping behaviors and results across the entire eCommerce ecosystem of paid, owned, and earned touchpoints to maximize sales across the complete customer lifecycle.
- Trusted Technology Partner: Technology is the infrastructure for a great commerce experience. Hero has successfully implemented over 500 commerce technology projects. We are experts in leading ecommerce technology solutions, including Adobe Commerce (formerly Magento), Big Commerce, OroCommerce, and HCL Commerce.