Healthcare Internet Conference (HCIC) We distill the simple truth to create a beautiful future.

Hero Digital is a customer experience company born at the intersection of strategy, digital experience, technology, and data. Our holistic process and integrated methods are how we successfully achieve growth for leading health and wellness brands.

Get in touch with us

The future of wellness is all about access, control, and hyper-efficacy. Consumers’ pursuit of whole person health and the quantified self are pressuring health providers and manufacturers to provide individualized care at scale.

Over the past year, the pandemic has served as a tremendous accelerator for the adoption of digital health and wellness solutions, from telehealth to connected fitness devices.

Health and wellness has skyrocketed to the top of many consumers’ minds. While this mindset shift was originally fueled by COVID-19, there has been a lasting change in how people prioritize – and seek control over – their health.

On the provider and manufacturer side, the need for efficiency is driving cutting-edge R&D and increasing adoption of emerging tech like AI, VR, Robotics & genetically-engineered treatment. A connected omni-channel journey that merges patient needs with advanced technology can put consumers’ at the center of care.

Our Work

Leading healthcare brands claim significant results.


Increase in "Find-a-Doctor" tool engagement for Spaulding Rehabilitation


Increase in organic website sessions for Universal Health Services


Increase in engagement in Find-a-Service for Spaulding Rehabilitation


Average increase in enhanced tool usage

“Hero’s approach to defining the user experience gave me full confidence that we could rethink our digital front door. Hero is not just an agency; they are a strategic partner for our business.”

Gerard Gober, Head of Digital, Universal Health Services