Salesforce brought in Hero’s senior engineering and consulting team to guide the overall migration effort, and also to launch a live streaming site in time for Dreamforce. The rich media from Dreamforce is critical for engaging an enormous user audience who attends the conference virtually from their homes and offices throughout the world.
In order to build the live streaming “companion experience” to the physical tradeshow, we applied new information architecture that enabled categorization and tagging of nearly 2,000 pieces of media, along with the archive of more than 5,000 evergreen videos. Each piece of content was categorized by Activity, Track, Theme, Industry, Product, and Role. We then built a user interface for content discovery that allowed users to browse and search for content based on these data dimensions. Because of the globally distributed user base and the massive concurrency during the week of Dreamforce, we developed a multi-layer caching system using the native caching within AEM as well as the CDN used by Salesforce and its video provider, Vidyard.