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Healthcare

Patient experience: man and daughter picking up prescriptions from pharmacy

Marketing & CX Strategy

Your Patients are Customers – Treat Them Like It

16 Jan 2019, Kate Dalbey

  • Healthcare
eHealthcare Leadership Award Winner logo overlaid on George Washington Hospital website interface

News

Hero Honored by the eHealthcare Leadership Awards

20 Nov 2018, Kate Dalbey

  • Healthcare
Range of medicinal products

Marketing & CX Strategy

Rehab Advertising: What Marketers Can Do About New Google AdWords Policies

02 Aug 2018, Katie Morton

  • Google,
  • Healthcare
Mac computer showing John Muir homepage with headline "Find a Doctor"

Marketing & CX Strategy

John Muir Launches New, Patient-Centric Website

23 May 2017, Kevin Lazorik

  • Healthcare
Doctor grasping another individual's hand

UX & Design

Healthcare UX: How to Improve Customer Experience in a Tightly Regulated Industry

20 Apr 2017, Gianna Giancarlo

  • Healthcare
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