Perspectives Say your final goodbyes to third-party cookies and say hello to first-party data By Owen Frivold, EVP of Strategy May 31, 2022
Perspectives How Brands Can Forge Stronger Connections With Gen Z Consumers By Owen Frivold, EVP of Strategy May 19, 2022
Perspectives The Future of Brick and Mortar Retail Experiences By Owen Frivold, EVP of Strategy March 11, 2022
Perspectives Unlock the drivers behind an exceptional CX By Owen Frivold, EVP of Strategy February 10, 2022
Perspectives Alleviating the Holiday Retail Labor Shortage By Owen Frivold, EVP of Strategy December 2, 2021
Perspectives Customer experience (CX) plans: 5 questions to ask By Owen Frivold, EVP of Strategy October 28, 2021
Research Preparing for Healthcare’s Next Act: A guide to shaping the customer experience By Owen Frivold, EVP of Strategy November 18, 2020
Research 21st Century Banking: Where we’re going, we don’t need branches By Owen Frivold, EVP of Strategy August 5, 2020
