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Owen Frivold, EVP of Strategy

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Perspectives

Say your final goodbyes to third-party cookies and say hello to first-party data

By Owen Frivold, EVP of Strategy

May 31, 2022
Perspectives

How Brands Can Forge Stronger Connections With Gen Z Consumers

By Owen Frivold, EVP of Strategy

May 19, 2022
Perspectives

The Evolving Customer Experience

By Owen Frivold, EVP of Strategy

April 7, 2022
Perspectives

The Future of Brick and Mortar Retail Experiences

By Owen Frivold, EVP of Strategy

March 11, 2022
Perspectives

Unlock the drivers behind an exceptional CX

By Owen Frivold, EVP of Strategy

February 10, 2022
Holiday Retail Perspectives

Alleviating the Holiday Retail Labor Shortage

By Owen Frivold, EVP of Strategy

December 2, 2021
Customer Experience - Transformation Perspectives

Customer experience (CX) plans: 5 questions to ask

By Owen Frivold, EVP of Strategy

October 28, 2021
Research

Preparing for Healthcare’s Next Act: A guide to shaping the customer experience

By Owen Frivold, EVP of Strategy

November 18, 2020
Research

21st Century Banking: Where we’re going, we don’t need branches

By Owen Frivold, EVP of Strategy

August 5, 2020
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