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Thank you for connecting with
Hero Digital at HCIC 2019

November 4-6 | Orlando, FL | Booth 36

Connect with amazing people in healthcare and digital marketing.

As the healthcare digital space continues to change, evolve and grow in importance, it is more essential than ever to stay ahead of the curve on strategy, web development and digital marketing. Bringing together leaders in healthcare Marketing, Information Services, Web, eHealth, mHealth and Big Data. The 23rd Annual Healthcare Internet Conference is the place to be to learn, collaborate and advance healthcare’s digital transformation.

Haikus and Cocktails: Creating Human Connection

Date: Tuesday, November 5, 2019
Time: 8:00-10:30pm
Location: Four Seasons Resort Orlando

Step away from the conference hotel and join us for an invitation-only cocktail reception at the gorgeous Four Seasons Orlando. Enjoy cocktails and delightful bites as you connect with fellow executives on a private outdoor terrace with a lake view. You’ll be invited to make an unexpected human connection with our haiku poets— and uncover just how small moments can connect your customers through unique, emotional ties.


Our Sessions at HCIC

Patient-First Experiences
Must Be Accessibility-First

November 4th at 5:00-5:25pm

Katie Templin, Sr. Director of UX at Hero Digital
Katie Sullivan, Interactive Media Manager at Partners Continuing Care

"Patient-first" digital transformation doesn't start with in-room voice assistants, cloud-based health tracking or AI-powered triage chatbots. It starts with accessibility. Look inside the website redesign for Spaulding Rehabilitation Network to learn how to build patient-first digital experiences.

In the Age of Digital Transformation,
How Do You Manage Change?

November 5th at 12:30-1:45pm

Kate Dalbey, SVP, Client Services at Hero Digital

During the Luncheon and Networking Roundtables, Kate will be leading a discussion on managing change in the age of digital transformation. We'd love for you to join us for lunch and meaningful discussions!

Create Experiences of Truth & Beauty

We are Hero, a new kind of Customer Experience Company. Born at the intersection of Business, Design, and Technology, we create experiences of Truth & Beauty to have a positive impact on people—and on the businesses that serve them.

We’ve worked with Sunrise Senior Living, Spaulding Rehabilitation Network, and Universal Health Services, Inc. to create patient-first experiences that help people get back to engaging with life instead of with healthcare.

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Our Healthcare Work

John Muir Health

Historically, the healthcare industry wasn’t known for modern, dynamic digital experiences. John Muir Health was ready to change that.

John Muir Health evolved from a staid and static content site to a unique digital experience in the healthcare space. Patients now get precisely what they need, no matter the stage of their individual health journey.

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