*This is a fully remote contract opportunity*

Hero Digital's purpose is to create moments of Truth & Beauty in people's lives. Truth and Beauty is the union of what is good for business and good for people. In a world of distractions and short term needs, we must seek the simple human truth about those we serve. We exist to bring our client closer to their customer and to fulfill the purpose of their brand. We craft human-first customer experiences. Intrinsic and seamless solutions that ensure a beautiful future for businesses—and the customers that they serve.

What you’ll do

This Senior Product Designer will be responsible for supporting the design work of our clients Marketing Technology (MarTech) organization. This will include overseeing the redesign of their internal marketing tools functionality. The clients MarTech team covers tools that are leveraged by brand, engagement, policy and guest and host teams to create engaging landing pages, email campaigns and search ads. Deliverables in this role will include:

  • Content builder (landing page and email)
  • Campaign manager apps
  • Audience builder
  • Journey and Analytics
  • End-user facing experiments

Who you are

  • 7+ years of experience with end-to-end product design
  • Strong communication and stakeholder management skills
  • Excellent visual, interaction and/or service design skills — a master in their field
  • Be familiar/comfortable driving design work in close collaboration with Engineering staff
  • Systems-thinker with the ability to think beyond the pixels and design for web-based tools
  • Have experience integrating design libraries for corporate web applications
  • Experience redesigning web-based content publishing platforms preferred
  • Strong portfolio that clearly showcases your fit for this role
  • Experience with Figma and internal B2B tools is preferred

All qualified applicants will receive consideration for employment without regard to race, color, age, marital status, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, medical condition, physical or mental disability, genetic information or military and veteran status

Who we are

We are a leading independent customer experience agency in North America that was born in California, at the intersection of business, design and technology. Our purpose is to bring moments of Truth & Beauty into people’s lives by creating customer experiences that are good for people and good for business. We drive growth and loyalty through a relentless focus of placing our client’s customers at the center of their business. Led by the experts in strategy, marketing, data, design, and technology, we work in blended teams, solving client problems and delivering results at market speed. These teams help Fortune 500 companies like Comcast, Oracle, Twitter, U.S. Bank, Salesforce, Sephora, UnitedHealthcare, and TD Ameritrade Institutional invent, transform, and perform to deliver new brand and business value.

Do you share the values that set our company apart? 

We are expanding our team of humble and hardworking people who share the qualities we believe in. We seek those who are Wholehearted, Craft-driven, and Bright.

We are grounded in the values of who we are that ultimately lead to moments of Truth & Beauty. We celebrate leaders at all levels who take risks and create magic. We bring our complete, genuine, and whole-hearted selves forward each day. We are craft-driven in nature, with strong curiosities, but with a diligent and meticulous approach. And we bring an unexpected brightness through imagination, inspiration and an optimistic mindset. The commitment we make to our work is the source of our pride and the basis of our reputation.

Above all, Hero Digital is committed to creating an inclusive employee experience. One that reflects the world we live in today. We are an equal opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.

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