Crownpeak re-brand
boosts revenue

The Work

Crownpeak needed to integrate a recently acquired UK firm into its brand, and update its look and let customers know it was growing and expanding its feature set.

Services
  • Strategy
  • Content Strategy
  • UX
  • Visual Design
  • Development (Adobe AEM)
  • Adobe Target
  • Adobe Analytics
  • Ongoing consulting

The Impact

  • Press coverage earned
  • Successful integration of acquired brand
  • 1 month to a modern, updated brand

The Details

Merging two companies is never easy, and that’s especially true when the companies in question also happen to be from different countries. That’s just part of the challenge Crownpeak was grappling with when it came to Hero Digital. The company was interested in updating its look and letting customers know that it is expanding both its physical presence and its feature set. As part of that expansion, it had also recently acquired a UK firm called Active Standards that needed to be integrated into the larger Crownpeak brand. The two companies had started the process of merging not only their distinct corporate environments and processes, but also their brands, and needed help getting to a new brand
that fit both companies’ legacies as well as the future envisioned for their new company moving forward. Hero began with brand workshops and extensive research with key stakeholders.

After several discussions, the team decided Crownpeak’s new brand needed to be future-proof, accessible, concise, and evoke a sense of trust, wisdom, and experience. Translating that personality into a new logo and visual style guide required more thinking around what these companies had been and what they would go forward to do together. The team looked at dozens of mood boards and considered hundreds of logo types (literal, abstract, typographical, and so forth). They talked through whether the peak — a key component of both Crownpeak’s and Active Standards’ logos — should stay or go, whether the company should have a mascot, and how literal a tie the new brand should have to the digital marketing industry. Then came a color exercise to determine new brand colors, eventually landing on a magenta accent that stands out in a sea of safe blue, and broadcasts confidence and a forward-thinking approach.